In April 2020, the New South Wales Attorney-General Mark Speakman reported that Google searches on domestic violence are up by 75 per cent since the first recorded COVID-19 cases in the state. While the global COVID-19 crisis is unprecedented, it has left many victims of domestic and family abuse locked inside their homes with their abuser, with no way to escape. The mobile phone is something that many of us take for granted, but it can be a lifesaver for victims of domestic violence. DV Safe Phone will ensure your old mobile phone is erased, tested and distributed to someone in need. So get digging through your draws and cupboards and you might just save a life!
It’s important to sign out of accounts before you erase your iPhone, here’s the full instructions:
- It’s important to sign out of iCloud and the iTunes & App Store.
- If you're using iOS 10.3 or later, tap Settings >[your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
- If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings >iTunes & App Store > Apple ID > Sign Out.
Android or Samsung Galaxy:
It’s important to sign out of accounts and encrypt your old data before you erase your device, here’s the full instructions:
- If you are running Android 5.0 "Lollipop" or later, you first you need to remove the screen lock. On an Android go to Settings > Security & Location > Screen Lock and select None. On a Samsung Galaxy go to Settings > Lock Screen & Security > Screen Lock Type and select None.
- Remove your Google account (or accounts if you have multiple ones installed). On Android go to Settings > Accounts > Google and choose Remove Account. On Samsung Galaxy go to Settings > Cloud & Accounts > Accounts and then choose Google, then select Remove Account.
- There's a final step on Samsung Galaxy smartphones, which is to delete the Samsung account. Go to Settings > Lock screen & Security > Find My Mobile. Enter your password, tap on your account, and then choose More > Remove Account.
- Go to Settings > Security > Encrypt phone to begin the process. On Samsung Galaxy hardware, go to Settings > Lock Screen & Security > Protect Encrypted Data.
- You will be guided through the process. Set a strong password. Don't bother encrypting the SD card because you can pop this out and keep it rather than wipe it. This process can take a long time, so be patient and make sure you have the time.
- Finally, it's time to factory reset the hardware. On Stock Android you do this by going to Settings > Backup & Reset > Factory Data Reset and select Reset Phone.
That's it! Your data is now gone, take out your SD card (if you had one) and you're safe to drop your phone into your local King IT store, or post it to us at: Ashton Wood. PO Box 1440 Mooloolaba Qld 4557